Positive customer satisfaction results and impressive customer loyalty are the result of a continued commitment to customer focus and digital innovation.
The Danish grocery chain shares their story here.
Microsoft Dynamics 365 Commerce offers advanced omnichannel capabilities, enterprise scalability and Microsoft ecosystem integration for retail brands with digital ambitions.
Highlights include:
LS Central unifies store operations, retail operations and omnichannel management for retailers who need centralized control and seamless customer experiences.
Highlights include:
Offering the newest, most flexible and reliable payment methods to your customers can often mean using time on endless implementations, updates and customizations – without affecting checkout speed.
With Cepheo Payment Connector, you get continuous updates that ensure that your payment solution is always up to date and you can offer the convenience and flexibility that your customers expect.
Read more about Cepheo Payment Connector here.
Few industries are as competitive and data-intense as retail, so small data-driven optimizations can make a big difference to your competitive edge and your bottom line.
From inventory optimization and demand forecasting to product placement, promotions, customer journeys and personalization – defining and monitoring the right KPIs helps you optimize key retail processes and uncover the insights that guide daily decision-making.
Read how BI & Analytics solutions help your business run on accurate insight rather than assumptions here.
AI solutions promise great potential for retail businesses, but real success starts when that potential is realized by solving concrete business challenges.
Cepheo's AI approach is based on a collaborative, hands-on process with our customers to identify real use-cases and build AI solutions that accelerate – or replace – existing processes to create tangible business value for you and your customers.
See some of our recent AI customer cases here.
Keeping pace with changing consumer expectations takes more than standard tools and fixed processes. You need flexible ways to solve everyday challenges, automate unique workflows and support continuous innovation – without waiting on long development cycles or busy IT resources.
With Power Platform’s low‑code, AI‑powered tools, you can connect data across your business to enable innovation with agility and power retail operations that adapt as quickly as your customers do.
Read about our Power Platform capabilities here.
Attracting new customers is only half the job. Ensuring that they stay with you long enough to make a purchase and then come back for more is key to your long term profitability and growth.
Understand customer behavior and needs and build more compelling retail experiences with a connected platform that unifies data across sales, marketing and service to create sticky, end‑to‑end customer journeys. Then use a complete, real‑time 360‑degree view based on unified demographic, transactional and behavioral data to enable customer personalization.
Read how to build strong customer relationships here.
If you are spending all your time figuring out labor costs, overtime payments, shift allocations and a host of other manual, time-consuming administration tasks, you are not only risk manual errors in time and payroll registration, but reducing important face-time with your customers.
Cepheo Staff Planning addresses these challenges and frees up time for innovation, customer engagement and increased sales.
Read more about Cepheo Staff Planning here.
Managing the support and administration of your retail systems, integrations and cloud operations can be a full-time job in itself.
With a specialized team of service management professionals and an extensive portfolio of operational and advisory services, Cepheo can help you see past the complexity and take full control of your current systems and benefit from new and future technology opportunities as they arise.
Read more about Cepheo Evergreen here.
Talk to our specialists and explore how we can help your retail business thrive.
Sales Director, Denmark
Sales Director, Business Development, Sweden
Director of Business Development, Norway